How Do You Build Reputation for a Client Services Business
In this clip, I ask Antonio Valverde, Owner of Athlete Perform, about client retention and building his reputation as a personal trainer to the point where NFL and NBA players trusted him to train them.
His answers to getting to that point:
1. Results. If the client is happy with the results they are getting as a result of your programs, they’ll continue to use you.
2. Personalize workouts to fit his clients’ wants/needs.
3. Be well prepared for sessions.